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Frequently Asked Questions

Find answers to the most common questions about the Rescueopia device.

How does the Rescueopia device work?

Rescueopia works on the principle of suction. Place the device firmly over the mouth and nose of the choking person, then pull the handle in one smooth motion. The suction created removes the blockage from the airway within seconds — no prior medical training required.

Who is the device designed for?

Rescueopia is designed for the whole family — it works on adults and children. The kit includes masks in different sizes, fitted for different faces.

Does the device require training?

No. The device was designed so that anyone can use it without prior training. A step-by-step instruction guide is included in the kit. Operation takes just a few seconds.

How long does delivery take?

Estimated delivery time is 8–14 business days from the date of shipment. All orders are processed within 1–3 business days. Once your order has shipped, you will receive an email with a tracking number.

Can I return the product?

Yes. We offer a 30-day no-questions-asked return guarantee. If for any reason you are not satisfied with your purchase, contact us at support@rescueopia.com and we will guide you through the return process.

How do I track my order?

Once your order has shipped you will receive an email with a tracking link. You can also use our order tracking page available in the navigation menu. Please note that status updates may appear with a delay of up to 48 hours.

How much does shipping cost?

Shipping costs are calculated automatically at checkout based on your delivery address. Detailed information about shipping costs and times can be found in our Shipping Policy.

How can I contact you?

You can reach us via: