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Terms of service

OVERVIEW

Welcome to Rescueopia! The terms "we," "us," and "our" refer to Rescueopia. Rescueopia operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with an exceptional shopping experience (the "Services"). Rescueopia runs on the Shopify platform, which enables us to provide the Services to you.

The following terms, together with any policies they reference (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please review these Terms carefully, as they contain important information about your rights, including disclaimers of warranties and limitations of liability.

By visiting, using, or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms, you represent that you are of legal age in your state or province of residence and that you have consented to the use of the Services by any minors in your care on devices that you own, purchase, or manage.

To use the Services, including to access our online stores or make purchases, we may ask you to provide certain information, such as your email address and billing, payment, and address information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for the security of your account login credentials and for all activity on that account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services accurately in our online stores. Please note, however, that the colors or appearance of products may differ from how they appear on your screen, depending on the device you use and its settings and configuration.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be the same as displayed in our online stores.

All product descriptions are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products offered to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Rescueopia reserves the right to accept or reject any order for any reason. An order is not accepted until Rescueopia confirms its acceptance. We must receive and process your payment before we accept an order. Please review your order carefully before placing it, as Rescueopia may not be able to accommodate cancellation requests after an order has been accepted. If an order is not accepted, changed, or canceled, we will attempt to notify you using the email address, billing address, and/or phone number you provided when placing the order.

Your purchases are subject to return or exchange solely in accordance with our Return Policy.

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, shipping, handling, or customs or import duties.

Prices in our online stores may differ from prices offered in physical stores or in online stores operated by third parties. From time to time, we may offer promotions that affect pricing and that are governed by separate terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will control.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your information, including your email address, credit card numbers, and expiration dates.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are authorized to use that card, (iii) the charges will be honored by your bank, and (iv) you will pay the prices charged, including shipping costs and all applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping and delivery delays. All delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our control. Once products are handed over to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio materials, and the design, selection, and arrangement thereof, are owned by Rescueopia, its affiliates, or its licensors and are protected by patent, copyright, and other intellectual property laws in the United States and abroad.

These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, reprint, download, store, or transmit any of the materials from the Services without our prior written consent. All rights not expressly reserved in these Terms remain the property of Rescueopia.

The Rescueopia names, logos, product and service names, designs, and slogans are trademarks of Rescueopia or its affiliates. You may not use these marks without the prior written consent of Rescueopia.

SECTION 7 – OPTIONAL TOOLS

You may have access to third-party tools offered through the Services over which we exercise no control or oversight.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties or conditions of any kind. We assume no liability arising from your use of optional third-party tools.

Any use of optional tools is entirely at your own risk. We may offer new features through the Services in the future, which will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for the content or accuracy of third-party materials. Your use of such websites is at your own risk.

We are not liable for any damages related to accessing third-party websites or to purchasing products or services on those websites. Any complaints regarding third-party products and services should be directed to those third parties directly.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Rescueopia runs on the Shopify platform, which enables us to provide the Services. All sales and purchases made in our Store are conducted directly with Rescueopia. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transaction between you and Rescueopia, including any injury, damage, or loss arising from the products and services purchased. You hereby release Shopify and its affiliates from any claims, damages, and liabilities arising from your purchases and transactions with Rescueopia.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which you can review here, and certain personal information may be subject to Shopify's Privacy Policy, available here. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to the Services in order to provide and improve them. Information submitted through the Services will be transmitted to Shopify and to third parties that may be located in countries other than the country where you live.

SECTION 11 – FEEDBACK AND REVIEWS

By submitting feedback, suggestions, reviews, proposals, or other content (the "Feedback") to us, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium and for any purpose.

You represent and warrant that: (i) you have all rights to the Feedback you submit; (ii) you have disclosed any compensation or incentives associated with your submission of the Feedback; and (iii) your Feedback will comply with these Terms. You are solely responsible for any Feedback you submit and for its accuracy.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions in the Services relating to product descriptions, prices, promotions, offers, shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders without prior notice.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services: (a) for any unlawful purpose; (b) in violation of any law; (c) in violation of intellectual property rights; (d) to harass, abuse, or harm others; (e) to submit false or misleading information; (f) to upload material that does not comply with these Terms; (g) to send unsolicited advertising messages; (h) to impersonate others; or (i) for any activity that restricts others' ability to use the Services.

In addition, you agree not to: (a) transmit viruses or malicious software; (b) reproduce or resell any part of the Services; (c) collect the personal information of others; (d) engage in spamming, phishing, or scraping; or (e) interfere with the security features of the Services. We reserve the right to suspend or terminate your account without notice if you violate these Terms.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy.

SECTION 15 – DISCLAIMER OF WARRANTIES

The information presented in the Services is provided for general informational purposes only. We do not warrant its accuracy, completeness, or usefulness. You rely on it solely at your own risk.

EXCEPT AS EXPRESSLY STATED BY RESCUEOPIA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SECTION 16 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESCUEOPIA, OUR PARTNERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, AS WELL AS SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THEM.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Rescueopia, Shopify, and our affiliates, partners, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, arising from: (1) your breach of these Terms; (2) your violation of any law or the rights of any third party; or (3) your access to and use of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms and any policies or operating rules posted by us on this site constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements, communications, and proposals between you and us.

SECTION 20 – ASSIGNMENT

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent.

SECTION 21 – HEADINGS

The headings used in this agreement are for informational purposes only and do not limit or otherwise affect these Terms.

SECTION 22 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check our page periodically for changes. Your continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 23 – CONTACT INFORMATION

Questions about the Terms of Service should be directed to: support@rescueopia.com.

Our contact information:

Bohaterów Monte Cassino 1
Częstochowa, Poland

Phone: +48 73 208 3698

Email: support@rescueopia.com